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        welcome to visit live800 live chat! live800 has just launched 15.0 version.
        perfect combination of “online customer service” and “sales management” for your experience!

        register now contact us
        mini live chat

        multiple communication channels

        without installing any software, visitors can
        initiate live chats with the chat agents.
        chat agents can either initiate chats to provide live support and
        help or invite visitors to join web chats, and visitors
        can also click icons in emails to chat with the agents.

        learn more live chat

        accuracy of demand prediction

        focus on customers’ accessing paths, effectively seize
        customers'intentions, quickly obtain visitors’ resources,
        automatically identify repeat customers, get live chat
        records,capture visitors’ browsing tracks, instantly track
        visitors’inputting texts, and provide live support and
        live help for every customer.

        learn more web chat

        customer relationship management

        customer information follow-up management, reverse connections
        in a variety of ways.unified platform of online customer service
        and sales, live support and help, together with simple customer
        data management.follow up the records to control each sales
        status & transaction process.perfect online and offline
        integration and combination.

        learn more live chat software

        integration with google analytics

        deep integration with google analytics for multi-dimensional
        data mining, and comprehensive displays of website overview,
        search engines, keywords, traffics, visitor loyalty, amount of chats,
        bounce rates, retention rates, access regions, and data from multiple
        perspectives. live800 provides enterprises with digital marketing
        analysis and decision-making references.

        learn more support ticket system

        smart robot

        smart chat robots, capable of providing constant live
        support and help day and night. depending on your
        requirements, you can configure the knowledgebase of robots
        for future uses.live chats and web chats can help you
        improve customer satisfaction and advisory capacity.

        perfect kpi system

        customer service attendance analysis,
        working hours utilization analysis,
        live chat and web chat efficiency analysis, etc.
        only available in some versions!

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